Terms of service

This website is operated by Lumelova ("Lumelova", "we", "us"). By visiting our site or buying from us, you agree to these terms. Please read them carefully.

1. Using the store

You must be of legal age in your province or territory to place an order, or have the permission of a parent or guardian. You agree not to use the store for any unlawful purpose.

2. Products and prices

We make every effort to display product colours, sizes and details accurately. Colours may vary slightly depending on your screen. Prices are shown in the currency displayed at checkout and may change without notice. We reserve the right to correct pricing or description errors and to cancel orders affected by such an error, with a full refund.

3. Orders and payment

An order is accepted when we send you a shipping confirmation. We may refuse or cancel an order, for example for suspected fraud or stock errors, and will refund any amount already paid. Payments are processed securely by Shopify Payments and our other payment providers. We do not store your full card details.

4. Shipping, returns and refunds

Shipping is covered by our Shipping policy and returns by our Refund policy, which form part of these terms.

5. Electrical products

Our lamps must be used with a suitable bulb and power supply as described on each product page. Follow the maximum wattage shown, do not cover a lit lamp, and keep it away from water. Stop using a damaged lamp or cable and contact us.

6. Intellectual property

All content on this site, including text, images, logos and design, belongs to Lumelova or its licensors and may not be copied or reused without our written permission.

7. Limitation of liability

To the extent permitted by law, Lumelova is not liable for indirect or consequential damages arising from the use of the site or products. Nothing in these terms limits rights that you have under applicable consumer protection laws.

8. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without prejudice to any mandatory consumer rights in your province of residence.